QuickClip Help

Watching QuickClips

Destination Hollywood offers more than 3,000 short video clips to help you find the perfect movies to add to your video collections. QuickClips are indicated in one of two ways.

The first are the QuickClip icons (like the one pictured on the left.) Just click on the icon and you will be taken directly to the QuickClip page. Throughout our Destination Hollywood Tributes you will also find underlined QUICKCLIP LINKS which will take you to QuickClip pages.

What You Need To View QuickClips

You will need to have the Quicktime Video Player plugin installed for the QuickClips to download and play correctly on your system. If your system is not equipped with an Apple Quicktime Video Player, you can download one at no charge. Click here to get your copy and instructions on how to install the plugin.

Troubleshooting

You have a broken link where the QuickClip should be.
This could mean that you do not have a video player plugin installed on your system and you still need to install the Quicktime Video Player. Please follow the instructions available on the Quicktime site.

You see the Quicktime Logo on the QuickClip page but nothing is happening.
This could mean that you do not have a video player plugin installed on your system and you still need to install the Quicktime Video Player. Please follow the instructions available on the Quicktime site.

You see the first frame of the QuickClip but it won't start playing.
This could mean that you do not have a video player plugin installed on your system and you still need to install the Quicktime Video Player. Please follow the instructions available on the Quicktime site.

You can hear the QuickClip sound but can't see the video.
This could mean that you have another video player plugin installed (i.e. Windows Media player) or you have an older version of Quicktime Video player installed. We recommend that you download the newest version. Click here to find out how to upgrade your browser.

Video Quality Problems

This is most likely due to traffic on either your local network or the Internet at large. You might have more success by trying again at a different time, especially if you are playing the files between 6:00 p.m. and 11:00 p.m. Pacific time. These are peak hours on the Internet, and the traffic load is the likely culprit.

Still Having Problems?

Please send us an e-mail message and one of our technical support specialists will respond as quickly as possible. Please include the following information in your e-mail:

Your e-mail address

The type and version of your operating system

The type and version of your Internet browser

The type and version of the video player you are using to listen to sound clips

A description of what you experienced when you tried to view the QuickClip

We hope you enjoy the Destination Hollywood QuickClips!

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